Refund policy

We have a strict no refund & no return policy.

This means all sales are final.

DAMAGES/DEFECTIVE PRODUCTS:

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item. This way we may evaluate the issue.

Any damaged, defective, or wrong items must be reported within 3 days of delivery.

Unfortunately, we cannot accept returns for sanitary reasons.

Please contact us regarding any issues with your products or your order via email: info.duglook@gmail.com

ORDER CANCELLATIONS:

We do not cancel or refund orders after they have been placed, processed, or are in transit.

If you need any changes made to your order please contact us as soon as possible so that we can assist prior to order fulfillment.